News

Patrick Snowball Question and Answer

06 May 2014

Patrick Snowball, erstwhile boss of Aviva UK and now the CEO of leading Australian financial services group Suncorp, gives his perspective on the UK and Australian insurance industry for Post Magazine as we build up to the 20th Anniversary of the BIA.  

To...

A cautionary tale: Who's marking the Ombudsman?

16 April 2014

True story : A Cautionary Tale about the Financial Ombudsman Service

Last year a customer took out a travel insurance policy through one of my clients. She wanted to travel to the USA but forgot/or did not specify US cover when she filled in her application form. She...

They're watching you.........

11 March 2014

The FCA's long-awaited report into Add-on insurance has been published today (11 March). There is plenty of speculation behind the delay in making the report public - of which more in a later blog, but the industry has until 8 April to respond to the FCA's proposed remedies, highlights of wh...

Stephen Hester - the man for the job at RSA?

04 February 2014

Well who’d have thought it?  Stephen Hester had not appeared on any ‘runners and riders’ lists for the top job at troubled insurer RSA, but now the news has broken, it makes some kind of sense.

That he is immediately available must have been a major draw for RSA executive chairman Ma...

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